Last Updated: July 2026
Welcome to SoulScrafts. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
Acceptance of Terms
By visiting our website or purchasing products from SoulScrafts, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
Products
SoulScrafts specializes in premium handcrafted products, including:
- Glass Candle Holders
- Ceramic Candle Holders
- Metal Candle Holders
- Wooden Candle Holders
- Muddha Stools
- Home Décor Accessories
As many of our products are handcrafted, slight variations in color, texture, finish, size, or design may occur. These natural variations are not considered defects.
Pricing
- All prices displayed on our website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes and shipping charges will be calculated during checkout.
Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors or product unavailability.
- Limit quantities purchased per customer.
Once your order has been confirmed, you will receive an order confirmation via email or SMS.
Payment
We accept secure online payments through trusted payment gateways.
Your payment information is processed securely and is never stored on our servers.
Shipping & Delivery
We aim to dispatch all orders as quickly as possible.
Delivery timelines may vary depending on your location and courier services.
SoulScrafts is not responsible for delays caused by:
- Natural disasters
- Courier disruptions
- Government restrictions
- Incorrect shipping information provided by the customer
Returns & Refunds
Our Return and Refund Policy governs all refund and replacement requests.
Please refer to our Refund Policy page for complete details.
Intellectual Property
All content available on this website, including but not limited to:
- Images
- Product photographs
- Logos
- Graphics
- Product designs
- Website content
- Text
- Catalogues
is the exclusive property of SoulScrafts and may not be copied, reproduced, distributed, or used without prior written permission.
User Responsibilities
By using our website, you agree:
- To provide accurate information during checkout.
- Not to misuse or attempt to damage the website.
- Not to engage in fraudulent activities.
- Not to copy or distribute website content without authorization.
Limitation of Liability
SoulScrafts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the purchased product.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
We are committed to protecting your privacy and maintaining the security of your personal information.
Changes to Terms
SoulScrafts reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
SoulScrafts
📧 Email: support@soulscrafts.in
📞 Phone: +91 95601 88363
🌐 Website: www.soulscrafts.in